Overview
This Privacy Policy explains how Pro Express Moving (“Pro Express,” “we,” “us,” or “our”), a moving company based in Los Angeles, California, collects and uses information through proexpressmoving.com. By using this website or requesting a quote, you agree to the practices described here.
Information we collect
Submitting our quote or contact form hands us whatever you fill in — usually your name, email, phone number, the move-out and move-in locations, and the particulars like home size, floor, access, and date. Payment-card details are never requested through the website. On top of that, a limited amount of technical information is gathered automatically — browser type, device, approximate location, and the pages you view — through standard web logs and analytics.
Cookies and analytics
Our site uses cookies and third-party analytics to keep it working and to understand how visitors use it. You can disable cookies in your browser settings, though some features may not work as intended.
How we use your information
We use what you provide to prepare your quote, schedule and carry out your move, issue any certificate of insurance your building requires, and follow up about the services you asked about. Your personal information is never sold to anyone.
Sharing with third parties
We share information only with service providers who help us run the business — our website host, email provider, scheduling tools, or analytics — and only as needed to deliver our services. We may also disclose information where the law requires it, or to protect our rights, our customers, or the public.
Data retention and security
We keep quote and customer information only as long as needed to provide our services and meet our legal and recordkeeping obligations, including those tied to our CPUC and federal moving authority, and we apply reasonable safeguards to protect it. That said, no internet transmission is ever fully secure, so absolute security cannot be guaranteed.
Your choices and contact
You can ask us to review, correct, or delete the information you submitted, and you can opt out of non-essential messages at any time. Contact us through the form on this website and we will respond.